Allison Rossett made some e-learning podcasts that may be on interest to our readers. I haven’t listened to them yet, so I’d like to hear your reactions. I interviewed Allison in eLearn Magazine and the funniest example she gave, in response to my question about what she finds exciting in e-learning, was in describing performance support:
The best way to appreciate performance support is to look at examples showing how it solves problems and elevates practice. I can remember twiddling my thumbs while waiting to do laundry in my dorm at college. When I wanted to do the wash, the washers and dryers were almost always busy, causing frustration late into the night. When I did get to it, the room-with scattered piles of laundry, wet and dry-disgusted me. This was the result of aggressive launderers, who chucked wash on the table if you weren’t there to claim it. Enter e-Suds. The laundry process is civilized by introducing information and technology. USA Technologies installed Internet-based laundry systems on several university campuses. The system tracks the use of washers and dryers and then alerts students on the status of their laundry and the washers and dryers in close proximity via email, cell phone, or PDA . Imagine the benefits of knowing the “wash cycle is complete” on your load, or that a washer and dryer is available in Chavez Dormitory, floor 3, north end.
Classic. Allison always has a way of grounding everything in reality. Thanks for sharing that story.