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The Top 16 Ideas in Google’s Project 10^100

Google started a project to collect “ideas to change the world by helping as many people as possible”. The top 16 are posted. The only one I gave much thought to was to

make educational and course materials more accessible online to students worldwide. Lots of educational content is not indexed or accessible on the public web. Various users have proposed finding ways to help content owners put formerly exclusive content online, including offline materials (lectures, textbooks, videotaped workshops) and limited-access materials (scholarly papers, research dissertations); help teachers themselves become more available online (access to online profs, 24/7 homework help, cross-country study groups); and to make all this material and academic help accessible through both computer and mobile platforms.

What is fascinating about this idea is that it largely exists but without consolidation or scaffolding. Recently there have been some initiatives to create online universities to serve the world (based on their press releases) but they are not consolidators of existing courses as far as I can tell. In fact, searching for an existing course syllabus on a topic seems to be more luck than anything else.
Could Google provide an effective and easy mechanism to not necessarily consolidate but to search for existing course materials? How would it deal with the deep web where so many courses are internal to an institution? And, finally, how would they set up the essential scaffolding that can make the difference between passive and active learning? I guess the next step is not the answers to these questions but the final idea selection.

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Using Twitter for Role Plays

I’ve speculated about the use of blogging by Agatha Christie and Thomas Jefferson, but not about their use of twitter. I was fascinated to read What Lincoln Would Have Tweeted, not just to speculate further about how a person who did not have a technology available might have used it, but also for the description of TwHistory, a Web site that uses twitter for historical re-enactments.
Having conducted role plays online, twitter struck me as an ideal technology to employ. A teamwork skills training project I worked on used role plays to help emergency medical teams appreciate the knowledge, skills, and coordination required by jobs other than their own. Everyone was involved in the role plays; some students were assigned roles, and others were assigned the role of critic, all using synchronous technology. I can easily see that twitter would allow for a role play like that to be done, where there is interaction and sequencing of events, and where a postmortem of the session could reinforce learning.
It is exciting to see instances of technologies used in creative ways. The last really innovative use I saw of twitter was qwitter, for smoking-cessation, but there was no indication that it had been successful at the intended goal. TwHistory is, of course, doing something very different and I hope it will meet with great success – one of the successes being to excite educators to use twitter for role plays.

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The Ultimate Training Opportunity

Electronic Health Records (EHRs) “are being touted by US [and other] government officials as a way to significantly improve the quality and reduce health care administrative costs” although the jury is still out, according to Robert Charette writing for IEEE Spectrum. What is important about EHRs to e-learning professionals is the incredible training opportunities afforded by the introduction of a new technology to already overworked healthcare professionals. Charette went on to say that one of the authors of a Harvard Medical School study, Dr. David Himmelstein, told ComputerWorld that the most successful EHRs “don’t require users’ manuals or much in the way of training. I note this because the U.S. Department of Health and Human Services last week announced $80 million in grants for new workforce training programs in order to speed the adoption of EHR systems across the US. More training money is in the pipeline.”
Have you ever developed technology training? It tends to be dreary, dry, and pedantic: this is how to open a file; now YOU try it. What a challenge: to develop online courses that help healthcare professionals reach a level of EHR proficiency quickly. Any ideas? Does $80 million spur your creative thoughts?

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9 Ways to Reduce the Cost of Training

Forget your carbon footprint. Reduce the other “green” – money – using 9 tips from Marlene Favaloro. They start with

Investigate online training options. Instead of automatically sending your team to an outside training course (and incurring high travel expenses), search the Internet for alternative online options. You may find an equally effective, and less expensive, solution for your training needs.

The next tips include ways to increase skill sets through job rotation, sharing training opportunities with other companies (but not your competitors), using online courses to train staff to become trainers, using webinars and lunch and learn-type seminars, and facilitating mentor relationships with learning goals. Read the rest of the tips and let us know if you already use them or if you try them out.

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DevLearn 2009: The Three Things Shanta Rohse Learned

When Shanta Rohse tweeted about her experiences at DevLearn 2009, I asked her to write a guest blog post with more details, which she kindly did:
Each morning at DevLearn09, Brent Schlenker primed his audience with a deceptively simple question: What one thing did you learn?. It is the perfect filter for the deluge of learning opportunities that is DevLearn. Imagine some 1200 passionate learning professionals, fueled by provocative speakers, good food, free wireless, and abundant social opportunities. What couldn’t I learn? I have a plethora of notes, tweets and ideas on wireless everywhere, augmented reality, co-designed learning experiences, immersive learning simulations, corporate microblogging, cloud computing….
And now it is three weeks later. I am back in the office, that place where enthusiasm, experimentation and the enterprise must somehow meaningfully mesh. Ellen Wagner captures this discord with precision in my favourite slide of the conference (how’s that for microcontent). In her survey of emerging technologies she juxtaposes Gartner’s Hype Cycle with Roger’s Diffusion of Innovations, and then maps where our stakeholders need our support versus where many of us would like to spend our time. Notably, there is no overlap.
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So, rethinking Brent’s question three weeks on, I wonder if I have learned any means of bringing bridging this gap in my practice. I have learned three things, I think, one for each time he asked the question:
1) Narrate your work.
Why? The reason goes well beyond supporting better collaboration says Andrew McAfee. Broadcasting your expertise and publishing your questions makes it easier to find people who can support your business goals. Blogs and microblogs knit together colleagues separated by discipline and geography in unique and productive ways. But how can we narrate our work when social media platforms are not part of the IT infrastructure? In their session on user-generated content, Colleen Carmean and Beth Davis ask, “What are elearning professionals doing to lower the threshold for publishing?” It is easier to advocate publishing when stakeholders and elearning professionals are interested in the same tools. Colleen Carmean points out that learners and staff use Web 2.0 tools at home, experience the benefits, and bring their expectations to the workplace. In the last six months, I’ve used a wiki, tracked progress in collaborative project management software, and, surprisingly, collaborated in Facebook. Admittedly, these activities have been peripheral activities, and none of them are core projects. But they were non-existent only a year ago. My experience is that the potential of emerging technologies compells nearly everyone eventually.
2) Trust that your friends will show you what you need.
I knew there were zombies among us at DevLearn, but I haven’t paid attention to serious games and simulations since 2005, when I demonstrably closed my Second Life account. I am interested, but I have never found stakeholders equally receptive. My crammed agenda made it easy to say no to Alicia Sanchez’s Serious Games Zone. But a flash on her screen during a hallway demo of the Krongregate game site captured my peripheral attention and yanked me out of my planned trajectory. A few minutes couldn’t hurt, so I returned later to find out how games could be used to improve foreign language skills (a personal interest), and again on the session on adventure games. The next day, when Eric Zimmerman pointed out that “games are the media of systems,” I found myself nodding in agreement. When Rajat Paharia described how media companies leverage our desire for virtual rewards into customer engagement, my mind had already started whirring with new learning applications. That afternoon I had a chance encounter with an instructional designer and World of Warcraft aficionado, who offered me a tour of Azeroth. Back in my hotel room I received my umpteenth Facebook invitation to some phenomenon called FarmVille. I decided to accept. Conferences like DevLearn are flush with serendipitous paths. But only when Leo Laporte advised that we trust our friends did I realize that this was in fact what I had been doing. This is the info-overloaded learning professional’s equivalent of falling backwards into a crowd and knowing they will catch you.
3) Things do not take as long as you imagine.
A corollary of what did you learn might be what did you unlearn. For several years, I have been unlearning my assumptions about how long activities take. Rapid elearning challenged my assumptions about training development. The TED Talks made me see that complex presentations could be delivered in under twenty minutes. Last year, I learned that with microblogging tools like twitter let us learn in 140 character doses. At DevLearn I discovered that research time can also be shrunk. In his session on real time research, Mark Friedman reported on collaborative twitter research that was conceived, executed, analyzed and reported in just two days (during a conference no less). Yes, real time research is a somewhat improvisational investigation, perhaps not suited to make groundbreaking scholarly advancements, but it does suggest a way to explore ways that different areas in an organization might collaborate before committing huge dollars. And there are few models for successful collaboration among disparate colleagues. This is surely something stakeholders would be interested in.
What I like about these three things is that they are inspired by emerging technologies, but not dependent on IT infrastructure. They are of interest to passionate learning professionals and passionate stakeholders alike, and they drive all of us forward, or at the very least do not impede progress along the innovation curve, at whatever pace that happens to be.
Shanta Rohse is a learning advisor and enthusiast for Canadian Blood Services. She narrates her work at portable learner and on twitter/shantarohse.